Privacy Policy

Last updated: November 2021

1. Sites concerned

This privacy policy defines and informs you of how the company Krysalidesign (and its brand Feryl Edition) uses and protects the information you transmit to us, if any, when you use the following sites:
– (showcase and e-commerce)
– (showcase only)
This privacy policy is available on each of these sites.

2. Data controller

Any processing of personal information communicated to Krysalidesign is carried out under the responsibility of Krysalidesign, 15 rue de industrie 67727 HOERDT Cedex.
You can contact the department responsible for data processing at any time by email at

3. Information gathering

We collect information for the purpose of continuously improving our services on our websites:
– when you register on our e-commerce site, when you log into your account, make a purchase, participate in a competition, and / or when you log out.
– when you use a form to contact us on one of our sites
– when you browse on one of our sites.

Information collected on one of our sites is not transmitted to other sites.

3.1 Information you give us

We never ask for so-called sensitive information (racial or ethnic information, political opinions, religious or philosophical opinions, trade union membership, health, sexual orientation).
We do not recommend that you enter such data when using one of our sites.

We use your personal data mainly for:
– process orders, deliver products, process payments, keep you informed of developments in the processing of your order
– communicate with you about our products, our promotional offers, good deals, only if you subscribe to a newsletter

– register a request for a quote or information concerning our services when you use a contact form or ask a question about one of our articles
– collect your opinions and other information that may be of interest to you

This information is collected when you decide to communicate it to us via a form, in your customer account, and during your orders. For example your name, your e-mail address, your delivery address, your billing address, your telephone number, your age, your title (non-exhaustive list).
– Certain information is mandatory as it is essential for processing your request or order.
– Certain information is intended only to improve our offer and our services, it is optional and you may not communicate it if you wish to maintain maximum confidentiality concerning your personal data.

3.2 Cookies

Like many other websites, we use “cookies” which collect certain types of information when your browser accesses our websites.

Cookies and associated technologies without the use of your personal data, exempt from consent

We use technologies, such as cookies, to allow your navigation on the site and access to all of its features. These include session ID, authentication, load balancing session cookies as well as cookies for customizing your interface. These cookies do not record any personal information and their sole purpose is to give you optimal access to the content and functions of the site you are visiting. These cookies are exempt from consent, so you do not have to agree to give regarding the use of these technologies, although some of these features may or may not be activated through your browser. In the event of restriction on your part, your navigation may be affected, and you assume responsibility for it.

Cookies and associated technologies with potential use of your personal data: prior collection of your consent

We also use technologies, such as cookies, to personalize content and advertising, provide social media functionality and analyze site traffic (for example: your IP address, your software and hardware, the page you ask – non-exhaustive list). We share information about your use of the site with our trusted partners who specialize in social media, advertising and analytics.

– Google: our relationship with this partner is governed by the privacy policy described on this page and its sub-sections
– Facebook: our relations with this partner are governed by the confidentiality policy described on this page and its sub-sections

We only record this data after having obtained your agreement via the banner dedicated to cookies which appears at the bottom of the page during your visit to the site. Until you agree, we don’t save the data.
Your agreement is automatically kept for a period of one month. If you wish to change your choice before the end of this expiration period, you can send your request by email to specifying the site (s) concerned (see article 8).

We do not in any case keep cookies and associated technologies beyond the legal limit of 13 months provided for by European regulation.

Management of cookies via your browser:

To manage your browser’s cookie settings, you can, for example, consult the following page:
– Google Chrome:
– Safari:
– Firefox:
– Internet Explorer:
– Edge:

Management of audience measurement cookies (statistics) and sharing:

To manage the configuration of audience measurement and sharing cookies, you can, for example, consult the following page:
– Google Analytics:
– Facebook:
– Twitter:

For more information on cookies, you can go to the CNIL website, at this address:

4. Confidentiality of data collected

Our company is based in the European Union (France) and stores the information collected in the European Union. In the event that we use subcontractors, even if they are located outside the European Union, they remain subject to the same regulations concerning the protection of personal data.

We are the sole owners of the information collected on our sites. Your personal information will not be sold, exchanged, transferred, or given to another company for any reason, without your consent, other than what is necessary to fulfill a request and / or a transaction, such as for example to validate your payment with the bank or to ship an order.

The maintenance operations on the site that we carry out or that we delegate to a subcontractor are in no way intended for the use of personal information by a third party. We strive to frame these actions through contracts that guarantee the roles of each, the confidentiality and security of personal information.

In summary, neither Krysalidesign, nor one of its subcontractors, sells the personal data of visitors and users of its sites.

5. Protection of information

We implement a variety of security measures to keep your personal information secure. We use encryption as much as possible to protect sensitive information transmitted online. We also protect your information offline. Only employees / contractors who need to perform specific work (e.g. invoicing, customer service, order picking and tracking, on-site maintenance, etc. – non-exhaustive list) have access to personally identifiable information. Computers and servers used to store personally identifiable information are kept in a secure environment.

We recommend that you log out of your account after using our websites, in order to protect yourself against unauthorized access to your password and computer. It is also recommended:
– vary the passwords used and change them regularly (every 3 to 6 months)
– not to gather all your usernames and passwords in one and the same place, especially if the access is not secure

Data retention period

All the information collected is framed by a maximum retention period, in accordance with European regulations. This data may vary depending on the associated processing.

6. Your email: subscribe / unsubscribe

We use the email address you provide to send you information and updates relating to your order or our business relationship. We do not use this email to send you other information or advertising without receiving your consent.

Only if you have agreed to receive our newsletters, you may occasionally receive company news, information on related products, promotions, etc. Subscribing to the newsletter of one of our websites does not constitute registration on the other sites. You will have to give your agreement on each site separately. If at any time you want to unsubscribe and no longer receive emails, detailed unsubscribe instructions are included at the bottom of each email. If you are a customer of our online store , you can also change your preferences at any time via your customer account.

7. Access, modification and deletion of your personal data

In accordance with the regulations, you can request access, modification or deletion of your personal data at any time.

For this, you must send your requests by return post to the order of:

Krysalidesign SARL
Person responsible for personal data
15 rue de l’Industrie
67727 HOERDT Cedex

Krysalidesign undertakes to respond to your request for access, rectification or opposition or any other request for additional information within a reasonable period of time which may not exceed 1 month from receipt of your request.

We inform you of the existence of the “Bloctel” telephone canvassing opposition list, on which you can subscribe here:

8. Consent

By using our site, you agree to our privacy policy.
You can ask to revoke this consent at any time.

For this, you must send your requests by return post to the order of:

Krysalidesign SARL
Person responsible for personal data
15 rue de l’Industrie
67727 HOERDT Cedex

To facilitate this process, you can also send a request by email to donnes-
However, without a personalized response from us within 3 days, you may consider that your request has not reached us. We invite you to use the traditional route of AR mail.

9. Update of the data protection policy:

Our privacy policy is subject to change or change at any time. In the event of a change, we will use the means available to us on our various websites to inform you.

10. Complaint to the competent authority

If you consider that Krysalidesign does not respect its obligations with regard to your personal information, you can address a complaint or a request to the competent authority. In France, the competent authority is the CNIL to which you can send a request electronically by clicking on the following link: